BlackOak

BlackOak Marketplace

Where customers find
the shops they come back to.

BlackOak Marketplace brings BlackOak merchants together in one place to book, shop and earn rewards, with one sign-in and one checkout across shops. Our pilot follows the launch of BlackOak Commerce.

Request early access
01

One place to book, shop and come back.

Marketplace is built for businesses people return to: spas, barbers, coffee shops, outfitters, studios and the services around them. A shopper books an open time at one business and buys from another in a single payment, and each business rewards that customer directly. Every seller is a BlackOak merchant, verified once and paid through BlackOak Commerce.

01

Book and buy together

Appointments, memberships and shipped products from different businesses, in one cart and one payment.

02

Verified businesses

Every seller is an approved BlackOak merchant, and licensed services are verified before they list.

03

Rewards each shop sets

Each merchant runs its own rewards and decides what its points are worth. Shoppers see them all in one wallet.

04

One portal for merchants

Marketplace and Commerce sales, bookings, customers and payouts, managed together in one seller hub.

When Marketplace opens.

Marketplace runs on BlackOak Commerce, so it opens once Commerce is live. Our pilot starts after BlackOak Commerce goes live.

  1. Now

    Marketplace build

    Shopping, booking, rewards and the seller hub, built on the BlackOak Commerce platform.

  2. End of 2026

    BlackOak Commerce goes live

    Every Marketplace seller is a BlackOak merchant, so Marketplace opens on Commerce.

  3. Next

    Pilot: merchants, friends and family

    A first group of merchants and invited shoppers, with real bookings, orders and payouts.

  4. Q1 2027

    Open to all shoppers

    Marketplace opens to everyone, alongside BlackOak Consumer.

Book, check out, come back.

Shoppers book a visit at one business and buy from another in a single payment, then see every shop's rewards in one place.

BlackOak MarketplaceBook
Business verified

Signature facial

Solace Day Spa · 60 min · Johns Creek, GA

$145in person

Pick a day

Mon144 openTue152 openWed166 openThu173 open

Pick a time

1:30 PM4:15 PM5:45 PM
Thu 17 Dec · 5:45 PMEarn 145 Solace points
Reserve Thu 5:45 PM
Book a real open time
BlackOak MarketplaceSecure checkout

Two orders, one payment

Solace Day Spa

Signature facial · Thu 5:45 PM$145.00

Harbor & Pine

Rain shell · ships Mon$189.00

ShippingFree

Total with tax$347.23

How you pay

Pay by BankNo card neededDebit cardCredit cardComing soon
Pay $347.23
One checkout across shops
BlackOak MarketplaceRewards

Rewards wallet

Points stay with the shop that gave them.

Solace Day Spa2,050 ptsFree add-on at 2,500
Harbor & Pine615 pts$10 off at 1,000
Fieldhouse Coffee380 ptsFree drink at 500
Every shop's rewards in one wallet

Screens drawn from the Marketplace Build Reference. Sample businesses and data. Credit card joins after launch.

Run it all from one portal.

Your calendar, orders, listings, customers, rewards and payouts, for Commerce and Marketplace together.

This week at Ironwood

Marketplace on
Bookings46Orders18Returning61%Next payoutTue
Mon9:00Haircut and beard trim11:30Open2:00Hot towel shave
Tue9:30Sports massage1:00Haircut4:30Open
Wed10:00Open12:30Facial for men3:00Haircut and beard trim
Thu9:00Hot towel shave11:00Sports massage5:30Open
The seller hub: Commerce and Marketplace in one portal

Why merchants join Marketplace.

Customers ready to buy

Shoppers search by what they need and where they are, then book a real open time or buy what is in stock.

Services and products in one storefront

Appointments, memberships, auto-orders and shipped goods, listed together under your name.

A calendar that fills itself

Your open times show on Marketplace. You set lead time, gaps between visits, cancellation rules and waitlists.

Rewards that bring them back to you

The points you fund are redeemed only with you, so the value you give away returns to your business.

One portal, one payout

Commerce and Marketplace sales sit in one seller hub and pay out together, on dates you can see.

Shipping and returns built in

Buy labels, track every package and handle returns from the same portal, with your address on the label.

How merchants get on.

  1. 1

    Already on BlackOak Commerce?

    Turn on Marketplace from your portal. Your business, owners and bank are already verified.

  2. 2

    New to BlackOak?

    Apply inside Marketplace. Your BlackOak merchant account is set up in the same application.

  3. 3

    Build your storefront

    Add your services, products, memberships, photos, hours and the rewards you want to offer.

  4. 4

    Get booked and paid

    Bookings and orders land in your seller hub, and payouts are dated just as they are in Commerce.

Questions

When does Marketplace open?

Our pilot opens with a first group of BlackOak merchants and invited shoppers after BlackOak Commerce goes live at the end of 2026. Marketplace opens to all shoppers in Q1 2027.

Who can sell on Marketplace?

Businesses that sell services, products or memberships and are approved as BlackOak merchants. Some categories need extra review, and licensed services are verified before they list.

What does it cost to sell?

One all-in fee on each Marketplace sale, with payment processing included. Your full pricing is set out before you sign anything.

I already take payments with BlackOak Commerce. What do I need to do?

Turn Marketplace on from your portal. Nothing is entered twice, and your Marketplace sales appear beside your Commerce sales.

Do shoppers need a BlackOak account?

Shoppers sign in once with BlackOak and pay with Pay by Bank or a card. A BlackOak Consumer account is not required.

How do rewards work?

Each merchant runs its own rewards and decides what its points are worth. Points stay with the merchant that gave them and are shown together in one wallet.

Part of one
connected system.

Marketplace runs on Commerce. A merchant can take payments on its own site with Commerce and turn on Marketplace when it wants new customers, and every shopper is one BlackOak identity across both.

Coming soon · Early network access

Get inside before your market does.

Marketplace is being built now, with the first cohort. Where you sit in the queue decides which cohort you land in.

Claim a founding place